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Rishi

My DVD-Burner is not showing up in device manager or in My Computer...how do i get it back?

It used to be there and sometimes when I reboot it is there. Then while I'm surfing the net, all of the sudden windows will pop up a message that says something like: "you have unsafely removed this item...etc. This is a message from the windowsunplug or eject hardware wizard that usually appears when you insert a usb flash drive. If it doesn't show up in device manager then my bios does not see it either. How can I get it back and make it stay?Info:LITEON 16X DVD+-R/R+-RW DRIVE DOUBLE LAYER WRITING, ATAPI/E-IDESPECIFIC MODEL NO:SHW-160P6S10COperating System: Windows 2000 Advanced Server (5.0, Build 2195) Service Pack 4System Manufacturer: JETWAYSystem Model: AWRDACPIBIOS: Phoenix-Award BIOS v6.00PGProcessor: Intel(R) Pentium(R) 4 CPU 2.00GHzMemory: 1024MB RAMPage File: 143MB used, 2318MB available
Dasme:

Click on the Start and then Run and then type in "devmgmt.msc"

Then just check if you have your DVD BURNER listed in device manager under DVD/CDROM, if no then reseat the cable connections.

And if Yes then click on the link to run the utility on your system

http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060

Then click on "Download Guided Help" and then install it on your system and it will resolve the issue.

Regards,

Ashish Sharma

David:

It is probably a hardware problem since your BIOS is also having problems locating it. Like Ashish mentioned, reseat all the cables (the power cable and both ends of the data cable) to see if that resolves the issue.

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