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Ron-QnA-MVP

Does your City or County use a 3-1-1 telephone system?

311 is becoming popular as a direct ink to city services in some locales, and it's availability appears to lessen the load on 911 lines.
STVRZ:
Ron-QnA-MVP:

I left a comment there.

Russ:

Hello, Ocifer ! I believe the first city to use it was Baltimore, and my home town the Big Apple, uses it now. Funny thing, it works!
However, in my present domicile, Passaic County, NJ- it will take many moons before a common sense idea like that will take effect.

Ron-QnA-MVP:

I do believe you are right Russ. B'more was the first, and that was quite some time ago.

Russ:

more than 10 years.

Ron-QnA-MVP:

and we are only starting to talk about it here. :)

STVRZ:

mine doesn't (Bolivar, Missouri), and my old hometown in Illinois didn't. It is a good idea, though.

Ron-QnA-MVP:

good especially for a large population.

Mindy-QnA-MVP:

We have 911 only here but we are in the middle of nowhere and the closest civilization is 8 miles away.

I suspect it would be beneficial to have an alternate number in any districts dispatch or to share an operator between several districts in rural areas.

Ron-QnA-MVP:

Mission, it would probably help when you get into Snow Season there.

Sweetness34:

Whats this 311? Is it an alternate to 911?

Sweetness34:

Sorry, meant it as a comment. Hit the wrong button.

Ron-QnA-MVP:

'Tis OK. The 311 system is a method to make calls/reports on City Services and non emergency calls rather than plugging 911 as a catch all.

Sweetness34:

Services as in medical aid, fire services etc? In India we have different number for all these, 100 for police, 101 for ambulance, 102 for fire and others. Though, its only the cellular providers which consistently provide access to all these, the fixed line services hardly do.

Ron-QnA-MVP:

The common number here is 911 from cell or landline. The calls come into th e911 center and are then branched ot the proper response agencies. It sometimes gets abused by those seeking city service info such as snow plowing, parking rules, school closings due to weather etc.

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