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John T. Williams

CANNOT UPDATE OFFICE 2003 WHY?

VALIDATED MY OFFICE WITH SMALL BUSINESS CONTACT MANAGER AND UPDATES DOWNLOAD BUT WILL NOT INSTALL. THE REASON FOR THIS PROBLEM IS NET 2.O CRASHES MY BUSINESS CONTACT MANAGER AND I NEED TO RUN THEM BOTH DUE TO APPLICATIONS RUNNING
John T. Williams:

Okay Ive looked into this some and first of all no matter what im trying to install to office I cannot install It. The problem became clear when I tried to install net 2.0 and then sp3 with a sercurity update for office. I can tell you that All the temp install files have been deleted previously from my drive. Im running office on two computers and neither will update.I receive the same errror code on all failed install attemps. Code 0x80070643. I have checked the status of the office source engine service wich was manual but not running so I started the service and retried with the same results.looking into this more.

Jack:

Insufficient information.

A few error codes would be helpful. Nonetheless, have you installed Office 2003 SP3? Or is that where you are encountering your errors? Here is that link ...

http://support.microsoft.com/kb/870924

More importantly, have you patched .NET 1.1 and 2.0? Have you installed .NET 1.1 SP1? Have you installed .NET 2.5 and 3.0?

Here are the various runtime packages ...

http://msdn2.microsoft.com/en-us/netframework/aa569264.aspx

I would update the .NET framework first, then attempt the Office 2003 SP1 update.

Then there is also this for SB Contact mgr. ...

http://www.microsoft.com/downloads/details.aspx?familyid=D6DE0E30-D97D​-4DB2-8A25-9159CF82AB46&displaylang=en

Jack:

Correction: I would update the .NET framework first, then attempt the Office 2003 SP3 update.

John T. Williams:

see above comment please for more info....thanks scott!

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